Vendor Agreement
This Vendor Agreement (“Agreement”) is made and entered into as of the date of acceptance by the Vendor (“Effective Date”), by and between [Kenibe.com.ng] and the undersigned Vendor (“Vendor”).
1. DEFINITIONS
1.1 “Platform” refers to [kenibe.com.ng], an online multi-vendor marketplace operated by [KENIBE Market Place].
1.2 “Vendor” refers to any individual or business entity that registers to sell products on the Platform.
1.3 “Customer” refers to any person or entity that purchases products from the Vendor through the Platform.
1.4 “Products” refer to goods or services listed by the Vendor on the Platform.
2. VENDOR REGISTRATION AND APPROVAL
2.1 The Vendor must complete the registration process and provide all required information.
2.2 The Platform reserves the right to approve or reject Vendor applications at its discretion.
2.3 The Vendor must comply with all applicable laws, regulations, and Platform policies.
3. PRODUCT LISTING AND PRICING
3.1 The Vendor is responsible for listing accurate product descriptions, images, and pricing.
3.2 The Vendor must ensure that listed products comply with Platform policies and do not infringe on intellectual property rights.
3.3 The Platform reserves the right to remove any listing that violates its policies.
4. ORDER FULFILLMENT AND SHIPPING
4.1 The Vendor is responsible for packaging and shipping orders promptly.
4.2 The Vendor must provide tracking details for shipped orders where applicable.
4.3 The Vendor shall ensure timely delivery of products and resolve any delivery issues.
5. PAYMENTS AND COMMISSIONS
5.1 The Platform shall process customer payments and remit Vendor earnings after deducting agreed commission fees.
5.2 Payouts shall be made in accordance with the Platform’s payment schedule.
5.3 The Vendor agrees to any transaction fees associated with payment processing.
6. RETURNS, REFUNDS, AND DISPUTES
6.1 The Vendor shall adhere to the Platform’s return and refund policy.
6.2 The Vendor is responsible for addressing customer complaints and disputes in a timely manner.
6.3 The Platform may mediate disputes where necessary and reserves the right to issue refunds on behalf of the Vendor.
7. INTELLECTUAL PROPERTY
7.1 The Vendor grants the Platform a non-exclusive, royalty-free license to use product images and descriptions for promotional purposes.
7.2 The Vendor warrants that they own or have the right to use all content they upload to the Platform.
8. TERMINATION
8.1 Either party may terminate this Agreement with prior written notice of [14] days.
8.2 The Platform reserves the right to suspend or terminate a Vendor’s account for policy violations or fraudulent activities.
8.3 Upon termination, the Vendor shall fulfill any outstanding orders and settle any due amounts.
9. LIABILITY AND INDEMNIFICATION
9.1 The Vendor is solely responsible for product quality, safety, and compliance.
9.2 The Vendor shall indemnify and hold harmless the Platform from any claims arising from Vendor’s products or services.
9.3 The Platform shall not be liable for any loss of profits, data, or business interruptions.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1 This Agreement shall be governed by the laws of [Jurisdiction].
10.2 Any disputes shall be resolved through mediation or arbitration before resorting to litigation.
11. MISCELLANEOUS
11.1 This Agreement constitutes the entire agreement between the parties.
11.2 Any amendments must be in writing and signed by both parties.
11.3 The Vendor may not assign or transfer their rights under this Agreement without prior consent from the Platform.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the Effective Date.